Privacy Policy

Last Updated:

Introduction

Artisticcalmglow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our aromatic candles.

Information We Collect

We collect information that you provide directly to us when you:

Contact us through our contact form
Place an order for our candles
Subscribe to our newsletter
Visit our studio or interact with us in person

The types of information we may collect include:

Name and contact information (email address, phone number, mailing address)
Payment information (processed securely through third-party payment processors)
Order history and preferences
Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders for aromatic candles
Communicate with you about your orders, inquiries, or requests
Send you information about our products and services, if you have consented
Improve our website and customer experience
Comply with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist us in operating our website and conducting our business
When required by law or to protect our rights
In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Under applicable data protection laws, including the UK GDPR and Data Protection Act 2018, you have the right to:

Access your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information
Object to processing of your personal information
Withdraw consent where processing is based on consent
Data portability
Lodge a complaint with the supervisory authority

Privacy Authority

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the relevant supervisory authority. For matters relating to our operations in the United Kingdom, you may contact the Information Commissioner's Office (ICO). Additionally, we acknowledge the OPC (Office of the Privacy Commissioner of Ireland) as a relevant privacy authority.

Cookies

Our website uses cookies to enhance your browsing experience. For more information about how we use cookies, please see our Cookies Policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Artisticcalmglow
UNIT N The, Bartonfields Centre
Sutton Lane
Derbyshire DE65 5SG
United Kingdom

Email: contact@artisticcalmglow.world

Phone: +442081910802

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

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